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+6012-382 7589 Ms Teong
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+6016-677 6773 Ann


+603-3080 0124 (subject to availability of Salesperson)


Business Hours:
(9am - 6pm)

JM CAR RENTAL & TOUR SDN. BHD.
(Co.No: 877917-W)

No.1, Persiaran Batu Nilam 1/KS6,
Bandar Bukit Tinggi 2
42100 Klang, Selangor,Malaysia


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         :: TERMS & CONDITIONS


1) Rental Rates and Rental Extension / Excess Hours

Prices are subject to change without prior notice in the event of unforeseen circumstances such as increase in transport and maintenance costs, tax, etc.
Should the Hirer intend to extend the rental beyond the original confirmed date, Hirer must inform JM Trans.

2) No Refund of Unused Services and Forfeited of Booking Fees
No refunds, either in part or in full, will be made for unused rental. For cancellation of booking at any time by hirer, booking fees paid shall be forfeited.

3) Non-smoking Vehicle
Hirer and all passengers shall not smoke while using vehicles rented from JM Trans/Owner. A sum of RM200 shall apply to remove the cigarettes odour and disinfect the interior of the vehicles.

4) Driving License - Minimum and Maximum Age
The Hirer must be in possession of a valid driving license held for at least two (2) years. An international driving license is preferred for non-Malaysian citizen.

5) Damage and Other Charges
The Hirer accepts responsibility to repair and change to new original parts at current market price plus labour on items that are damaged, lost or stolen during the period of Hire. As such, hirer's deposit shall be forfeited. The possibility of such incident would be as follows:-

- scratches on car body which have to be re-paint
- minor or major damaged on all front & rear lamps
- broken / smash windshield, window glass & wiper
- damaged on car seats (eg. Cigarettes burn marks, stains, etc.)
- fender & bumper bend or fall out
- any missing & damage items relating to the car

Hirer must always make sure the vehicle's water temperature is always at normal level. Should hirer encounter water heating or temperature rise, stop the car immediately at a safety area and contact our respond team. For long distance drive, hirer must regularly check the water level and add in water if needed and engine oil of the rented vehicle.

In the case of major damaging happen to JM Trans/owner's car(s) that require JM Trans/owner to claim compensation from Insurance Company, then the time spend on claiming from the Insurance company and sending for repairing would have resulting losses to JM Trans/owner.

As such, no replacement of car by JM Trans/Owner and hirer are liable to pay the excess fees. Hirer's deposit with balance of hire rates (if any) paid to JM Trans/owner shall be forfeited.

6) Collision Damage Reduction (CDR)
Collision Damage Reduction is provided to Hirer to reduce the excess liability to minimal. For example, should Hirer intentionally or unintentionally causes damage to JM Trans/Owner's vehicle, hirer is liable to pay the excess which can be reduced as per detailed below:-

Vehicle Group
A - B
C
D
E
F
Excess Liability
RM3,000
RM4,500
RM6,000
RM10,000
RM20,000
CDR Fee
RM20 per day
RM30 per day
RM40 per day
RM 60 per day
RM80 per day
Reduced Excess Amount
RM1,000 per accident
RM1,500 per accident
RM3,000 per accident
RM5,000 per accident
RM10,000 per accident

CDR will only be effective subject to availability of a police report. Acceptance of CDR does not cover the Reduced Excess Amount indicated above which shall be the responsibility of Hirer. CDR coverage does not cover missing items or accessories or damages on the under carriage and upper carriage of our vehicle, caused by negligent driving as stipulated in our terms and conditions of our rental agreement.

EXCESS FEE CHART
VEHICLE EXCESS ON ACCIDENT
(Non-Waiverable Excess)
EXCESS ON THEFT
(Non-Waiverable Excess)
below 2000cc RM500 RM3,000
at 2000cc RM2,000 RM5,000
Above 2000 RM3,000 RM6,000
Luxury Class - At 2000 RM5,000 RM10,000
Luxury Class - Above 2000 RM5,000 RM12,000

7) Collection and Delivery
For delivery or collection within Klang Valley, a charge of RM30 and above per way may be imposed, depending on distance, accessibility of the destination and time of day. A sum of RM50.00 will be levied for check out and collection of vehicles, after business hours, inclusive of Sundays and Public Holidays.

8) Submission of Hirer's Particulars to Authority
Hirers gave permission to JM Trans Multi Services/Owner to submit their personal and company particulars to the Authority involve if found or suspect of conducting illegal trade, breach/violate the Government rules & regulations.

9) Travel Insurance
We strongly recommend that hirer purchase a personal travel insurance policy prior to the commencement of holiday. The Company shall not be responsible for any loss or damage as a result of trip cancellation, personal baggage, personal accident, injury or illness.

10) Accident and Emergency Service
In case of accidents involving the vehicle, the Hirer shall:
i) obtain the names, identity card numbers, addresses and driving license numbers of the parties involved and of the witnesses.
ii) notify JM/Owner immediately and completing forthwith JM Trans/Owner's Accident Report Form and complying with all requests of JM Trans/Owner to provide assistance in any litigation or investigation relating to such damage or accident.
iii) notify the police or other proper authority within twenty-four (24) hours from the time of occurrence of the accident and shall supply such information, drawings and assistance in connection with the accidents as the police may require.
iv) In any emergency situation, such as breakdown, JM Trans has its own appointed towing company. Hirer must contact Mr. Gan at 019-913 9650/016-339 9650 for further advice.

11) Petrol, Parking, Toll and Traffic Fines
Petrol, parking, toll fees, traffic fines and miscellaneous charges are the responsibilities of the hirer. An additional RM50.00 administration fees will be charged to the hirer above any traffic fine for any violation arising from hirer's use of the vehicle.

12) Reposition of Service

Should hirer wishes to pick up or drop off a vehicle outside Kuala Lumpur or Klang Valley, a repositioning service is available for rental of 4 days or longer. A guide to one-way rates is as follows:

City / Town Fee (RM)
Genting Highlands 250
Cameron Highlands 300
Ipoh 300
Alor Star 400
Penang 400
Kota Bahru 500
Melaka 300
Mersing 400
Johor Bahru 450
Kuantan 300
Kuala Terengganu 400


13) Methods of Payment
Methods of payment accepted are credit card (MasterCard/Visa) with a 3% surcharge, telegraphic transfer, cash deposit and cheque. Whatever the method of payment, funds must have cleared in our account by the payment deadline.

For credit card payments made online, we reserve the right to require a Letter of Authorisation to verify legitimate use of the card.

14) Rental Alternatives / Cancellation

JM Trans reserves the right to cancel any rental prior to commencement for any reason whatsoever. The company may, if it so chooses, recommend an alternative vehicle to hirer, preferably of the same category. Should hirer decide not to accept the alternative, all monies paid by hirer will be refunded in full without further obligation or liability on the part of The Company.

Note: All prices are quoted in Ringgit Malaysia (RM)


Copyright © 2001 - 2012.
JM CAR RENTAL & TOUR SDN. BHD. ~ Malaysia Luxury Car Rental Service ~
Toyota Vellfire auto, Toyota Estima 2.4 auto, Ford Focus Sport 2.0 auto (2011), Hyundai Starex Royale 2.5 auto (11 seaters), Nissan Sylphy 2.0 auto , Proton Gen2 1.6 auto , Perodua Kelisa 1.0 auto, Toyota Camry 2.4 auto (2011), Honda Accord 2.0 auto (2006), Nissan Sentra 1.6 auto, Proton Waja 1.6 auto, Toyota Alphard auto, Buy Now Deal - Gen2 1.6auto (Discount up to RM350), Toyota Camry 2.4 auto (05)